Privacy Policy
Last updated: October 20, 2026
24/7 OEMS (“we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information through our website, oems.ca, and when you contact us. We handle personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable Canadian privacy laws.
Information we collect
We collect the personal information you choose to give us, such as your name, email address, phone number and the contents of your message when you use our contact form or email us, and the information in your resume or application when you apply for a position.
When you visit our website, we may also automatically collect technical information such as your IP address, browser type, device information, the pages you visit and the date and time of your visit. Some of this information is collected through cookies and similar technologies.
How we use your information
We use personal information to:
- respond to your questions and requests;
- provide, arrange and improve our services;
- review applications and communicate with candidates for employment;
- arrange accessibility accommodations you request;
- operate, secure and improve our website; and
- meet our legal and regulatory obligations.
We only collect, use and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances, or as permitted or required by law.
Health information
Our website is not intended for sharing personal health information. Please do not send medical details through our contact form or by email. Health information collected while we deliver our services is handled under the confidentiality requirements that apply to those services and under applicable law.
Consent
By providing personal information to us, you consent to its collection, use and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may limit our ability to respond to you or to provide certain services.
Sharing your information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our website and business, such as website hosting, email and form-processing providers. These providers may only use it to provide services to us. We may also disclose personal information where required or permitted by law. Some of our service providers may store or process information outside Canada, where it may be subject to the laws of that country.
Cookies
Our website uses cookies and similar technologies to make the site work, keep it secure (including spam protection on our forms) and understand how the site is used. You can set your browser to refuse or delete cookies, but some parts of the website may not work properly as a result.
Retention and security
We keep personal information only as long as it is needed for the purposes described in this policy or as required by law, and then securely destroy or anonymize it. We use reasonable physical, administrative and technical safeguards to protect personal information from unauthorized access, use or disclosure. However, no method of transmission over the internet is completely secure.
Links to other websites
Our website may link to websites operated by others. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Your rights
You may ask to access the personal information we hold about you, ask us to correct it if it is inaccurate, or ask questions about how we handle it. We will respond within the time required by law and may need to verify your identity before responding.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please email us at info@oems.ca or write to us at 24/7 OEMS, 300 – 848 Courtney St., Victoria, BC V8W 1C4.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.